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Room Towel Fee

Room Towel Fee

This fee covers the replacement cost for any in-room towel set or bath mat that is lost, damaged, or removed during a guest’s stay.
Each room includes 2 complete towel sets (1 bathing towel, 1 hand towel, 1 bathing rag per set) plus 1 bath mat for shower use.
Guests may exchange used towels for clean ones by returning the originals at no charge.
A Room Towel Fee is applied only when towels or bath mats are missing, misused, or not returned at checkout.
$ 6.00 $ 6.00

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Guest essentials Port Antonio Guest House Viva Violas Essentials Room towel fee Towel replacement Guest policy Housekeeping Travel accommodation Caribbean stay Guest services

🧾 FAQ – Room Towel Fee

Need a fresh towel or wondering how our replacement policy works? Below you’ll find answers about the Room Towel Fee and our approach to maintaining comfort, hygiene, and sustainability — part of the Viva Violas Policy for quality Caribbean guest services and well-kept accommodations.

The Room Towel Fee covers the cost of replacing any in-room towel set or bath mat that is lost, damaged, or removed during a guest’s stay. It’s part of our hotel towel policy designed to keep all linens clean, fresh, and ready for the next guest.

Each guest room includes 2 complete towel sets, and each set has 1 bathing towel, 1 hand towel, and 1 bathing rag, plus 1 bath mat (foot towel) near the shower area. These are for in-room use only and are included as part of our guest accommodation in Jamaica standards.

Yes! Guests can exchange used towels or bath mats for clean replacements at no charge by returning the original items. This ensures that all linens remain fresh, following Viva Violas Policy for comfort and cleanliness.

The fee applies only if a towel or bath mat replacement is needed because the original was lost, damaged, stained, or not returned. Our hotel towel policy ensures fairness and quality across every guest stay.

No. Room towels and bath mats are for in-room use only. For beach or outdoor activities, guests can rent or purchase a Beach Towel through our Guest Essentials service — a convenient option under our Caribbean guest services collection.